Thứ Năm, 7 tháng 7, 2011

Exercise 4 page 358, chap 14 (Ho Hai Nam, 09ece)

Dear Mr.X
I have received your letter on Monday the 9th January and I am very sorry to announce you that your request has been denied for two reasons:
·         The product is only cheaper within the one-week sale of the other store.
·         Moreover, the product is only cheaper 5 weeks after you purchased our product , when our service is closed.
However, since you seem to have interest in our service. We would like to offer you 25-pack of blank CD-R disks which is compatible with your CD-RW drive. We hope it will make up your inconvenience.
Best regards.



2 nhận xét:

  1. you write a good letter. The problem was solved and you can keep the relationship between your company and customer. It is not informal but I hope you can write more formal

    Trả lờiXóa
  2. you write a good letter. The problem was solved and you can keep the relationship between your company and customer. It is not informal but I hope you can write more formal
    Nguyen Quang Minh

    Trả lờiXóa