Chapter 4, Case 4 , page 61( Ho Hai Nam , 09ece)

1.

My respond to Allison:

Dear Allison,

After reading the email from Ken, I realize that he has a good reason to abandon the meeting for the advantage of the company. In my opinion, Ken is not an irresponsible guy. The problem is the project seems not to make him interested in.

 I think we should sit down and discuss about how to deal with Ken’s problem. We should have a meeting and a warning message for him. After doing all possible manners, we will consider looking for a replace.

I strongly believe that a clear discussion to get him clear about the purpose of the project will change the problem

Reply me soon,

2.

My respond to Colby Larson:

Dear Mrs. Larson,

Firstly, I am very sorry to announce you that The e-catalog project must be delay 2 or 3 weeks unless we get some extra support.

From the beginning, the project is assigned to me Allison from the software Department and Ken from the customer sale Department. I think it is a very good choice according to specialized position of each people. However, there are some problems in the collaboration of Ken. He is not willing to co-operate with the team and he always make an excuse to abandon the meeting.

After doing all possible manners, Allison and I decide to assign Ken’s position in the team for another sale representative.

We believe this is the best way for the own good of the project

Please reply soon,

Allison and